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verified Professional Service Standards

Know Exactly What to Expect

Clear, service-specific standards showing what is normally included, how to prepare, and where additional review may be required.

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These standards describe our typical service scope. Your approved estimate, service notes, and any written custom scope will control when a project requires different or additional work.

event_repeat Ongoing Maintenance

Recurring Home Cleaning

A structured maintenance service for homes that have already been professionally reset and remain in generally good condition.

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Initial Deep Clean Required

Required before recurring service unless EcoAmigos determines that the home is new, was recently professionally cleaned, or already meets the condition required for maintenance service.

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Recurring Service Only

This maintenance scope and its pricing apply only to ongoing weekly, biweekly, or monthly service. It is not offered as a one-time light cleaning.

Every Visit

Essential kitchen, bathroom, bedroom, living-area, trash, and floor tasks.

Over Time

Rotating details help maintain baseboards, trim, fixtures, edges, and commonly missed areas.

Not One-Time

Recurring visits maintain a baseline; they do not replace a Deep Cleaning.

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Essential Tasks Completed Every Visit

The recurring maintenance baseline.

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countertopsKitchen

  • Clean and sanitize accessible countertops, backsplash, sink, faucet, and surrounding area.
  • Clean the stovetop and exterior surfaces of major appliances.
  • Clean the microwave exterior and interior when buildup is light and within standard condition.
  • Wipe accessible cabinet and drawer fronts as needed.
  • Remove ordinary crumbs and light residue from accessible surfaces.
  • Vacuum and mop accessible flooring.

bathroomBathrooms

  • Clean and sanitize toilets, sinks, countertops, faucets, tubs, and showers.
  • Remove standard soap and mineral buildup.
  • Clean mirrors, accessible fixtures, and exterior cabinet surfaces.
  • Vacuum and mop accessible flooring.
  • Heavy mineral deposits, severe staining, damaged caulking, or mold remediation require review.

bedBedrooms

  • Dust accessible furniture and surfaces.
  • Clean mirrors and accessible exterior surfaces.
  • Make beds when clean linens are prepared and placed out by the client.
  • Vacuum or mop accessible flooring.
  • Laundry, locating linens, folding, and organizing are not included.

weekendLiving & Common Areas

  • Dust accessible furniture, décor, horizontal surfaces, blinds, and window sills.
  • Clean mirrors and accessible glass décor.
  • Lightly spot-clean minor marks on doors and switch plates as needed.
  • Straighten cushions and provide a light presentation reset.
  • Vacuum rugs, carpets, and floors; mop applicable hard flooring.

Normal household trash: Interior bins are emptied and liners replaced when liners are available. Large quantities of trash, abandoned belongings, pet waste, and hazardous materials are excluded.

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Rotating Details

Progressive detailing based on frequency and condition.

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Rotating details are not all completed during every visit. They are addressed progressively according to service frequency, property condition, priority areas, and available service time.

  • Baseboards in selected rooms.
  • Door frames and trim.
  • Light fixtures and ceiling fans within safe reach.
  • Window sills.
  • Cabinet fronts and exterior surfaces.
  • Accessible furniture edges and lower surfaces.
  • Detailed dusting of décor and commonly missed areas.
  • Floor edges, corners, and buildup-prone areas.
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Windows, Blinds & Maintenance Limits

Routine dusting—not detailed window cleaning.

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Recurring service includes routine dusting of accessible blinds and window sills. Interior window glass, window tracks, detailed blind washing, and exterior windows are not part of standard recurring service.

Recurring visits are not intended to correct excessive buildup, neglected conditions, or heavy soil. EcoAmigos may recommend a reset Deep Cleaning or scope adjustment when the home falls outside standard maintenance condition.

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Client Preparation & Recurring Exclusions

How to keep the service efficient and predictable.

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Before the Team Arrives

  • Remove excessive clutter from surfaces and floors.
  • Put away personal belongings.
  • Leave clean linens prepared when bed changes are requested.
  • Secure pets when necessary.
  • Provide safe, timely access and active utilities.
  • Identify fragile, damaged, or unstable items.

Not Part of Recurring Service

  • Dishes, dishwasher loading or unloading.
  • Laundry, folding, ironing, or organizing.
  • Interior cabinets, drawers, oven, refrigerator, or pantry.
  • Interior window glass, tracks, or exterior windows.
  • Heavy furniture moving or inaccessible areas.
  • Restoration, construction residue, biohazards, pest, or mold remediation.
cleaning_services Detailed Residential Reset

One-Time Deep Cleaning

Designed for homes needing more detailed attention than a recurring maintenance visit, including accumulated dust, buildup, and commonly missed areas.

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One-Time Residential Standard

All one-time residential requests are performed under this Deep Cleaning scope. The recurring maintenance scope is not offered as a one-time light cleaning.

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Deep Cleaning includes detailed work on accessible surfaces, trim, baseboards, doors, fixtures, interior window glass, tracks, sills, and blinds. It does not include restoration-level conditions or unlimited removal of severe buildup.

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Room-by-Room Scope

Detailed cleaning throughout accessible residential areas.

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countertopsKitchen

  • Sanitize accessible countertops, backsplash, sink, and faucet.
  • Detail stovetop and accessible surrounding surfaces.
  • Clean appliance exteriors and microwave interior and exterior.
  • Detail accessible cabinet and drawer fronts, handles, edges, and exterior shelving.
  • Clean fixtures, vents, baseboards, doors, frames, trim, floor edges, and corners.
  • Lightly spot-clean minor removable marks.

bathroomBathrooms

  • Sanitize toilets, sinks, counters, faucets, tubs, and showers.
  • Remove standard soap residue and mineral buildup.
  • Clean mirrors, fixtures, hardware, cabinet exteriors, vents, and lights within safe reach.
  • Clean baseboards, doors, frames, trim, floor edges, and corners.
  • Severe staining, mold remediation, or restoration-level buildup requires review.

bedBedrooms

  • Dust and wipe accessible furniture and horizontal surfaces.
  • Clean mirrors, interior window glass, tracks, sills, and accessible blinds.
  • Clean baseboards, doors, frames, trim, fixtures, fans, and vents within safe reach.
  • Make beds when clean linens are prepared by the client.
  • Vacuum carpets and rugs; clean applicable hard flooring, edges, and corners.

weekendLiving & Common Areas

  • Dust and wipe accessible furniture, décor, shelving, and horizontal surfaces.
  • Clean mirrors, glass décor, interior window glass, tracks, sills, and accessible blinds.
  • Clean trim, baseboards, doors, frames, switch plates, fixtures, fans, and vents.
  • Straighten cushions and provide a light presentation reset.
  • Vacuum and mop accessible flooring, including edges and corners.
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Interior Windows, Tracks & Blinds

Included when safely accessible.

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  • Accessible interior window glass.
  • Window sills and standard tracks.
  • Detailed dusting or wiping of accessible blinds.
  • Areas reachable with standard equipment and a household step ladder.
  • Exterior window glass.
  • Blind removal or washing.
  • Specialty restoration or damaged glass.
  • Paint, caulk, adhesive, or construction-residue removal.
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Available Add-Ons

Optional interior appliance and pantry detailing.

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Inside Oven

Interior racks and accessible surfaces with standard grease and food-residue removal.

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Inside Refrigerator

Shelves, drawers, and accessible surfaces when empty or substantially cleared.

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Inside Pantry

Interior shelves and accessible surfaces when empty or substantially cleared.

Food disposal, sorting, organizing, restoration-level buildup, and interiors that have not been cleared are not included.

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Preparation, Storage Interiors & Exclusions

Important limits for a complete Deep Cleaning.

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Cabinets, drawers, and closets: Deep Cleaning includes exterior surfaces only. Interior storage spaces are not included unless specifically approved as a separate scope.

Client Preparation

  • Remove excessive clutter and put away personal belongings.
  • Clear windows, tracks, and sills when possible.
  • Clear appliances or pantry areas when an add-on is selected.
  • Prepare clean linens for requested bed changes.
  • Provide safe access, active utilities, and secured pets.

Common Exclusions

  • Dishes, laundry, decluttering, or organizing.
  • Exterior windows or heavy furniture moving.
  • Full wall washing or severe smoke, nicotine, grease, or staining.
  • Junk, abandoned items, large trash volumes, or pet waste.
  • Biohazards, mold, pest, rodent, restoration, or construction residue.
inventory_2 Property Transition

Move-In / Move-Out Cleaning

A detailed cleaning for property handoffs, including appliance interiors and empty storage spaces not included in a standard Deep Cleaning.

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Empty Interiors Included

Cabinet, drawer, closet, pantry, and shelving interiors are included only when empty and reasonably accessible.

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Furnished Properties

Furniture does not automatically change the price, but it may reduce access and therefore reduce the safely achievable scope.

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Detailed Interior Scope

Move-ready or rent-ready cleaning of accessible areas.

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countertopsKitchen

  • Clean counters, backsplash, sink, faucet, stovetop, and accessible surfaces.
  • Clean oven and refrigerator interiors and exteriors.
  • Clean microwave interior and exterior and other major appliance exteriors.
  • Clean empty cabinet, drawer, pantry, and shelving interiors and exteriors.
  • Clean fixtures, vents, baseboards, doors, frames, trim, windows, tracks, sills, and blinds.
  • Vacuum and mop floors, edges, and corners.

bathroomBathrooms

  • Sanitize toilets, sinks, counters, faucets, tubs, and showers.
  • Remove standard soap residue and mineral buildup.
  • Clean mirrors, glass, fixtures, hardware, vents, and lights within safe reach.
  • Clean empty cabinet, drawer, and shelving interiors and exteriors.
  • Clean trim, doors, frames, windows, tracks, sills, blinds, floors, edges, and corners.

bedBedrooms

  • Dust and wipe accessible surfaces.
  • Clean mirrors, interior windows, tracks, sills, and accessible blinds.
  • Clean empty closets, shelving, and storage interiors.
  • Clean baseboards, doors, frames, trim, fixtures, fans, and vents.
  • Vacuum carpets and clean applicable hard flooring.

weekendLiving & Common Areas

  • Dust and wipe accessible furniture, décor, and horizontal surfaces.
  • Clean mirrors, glass décor, interior windows, tracks, sills, and blinds.
  • Clean empty closets, built-ins, shelving, and accessible cabinet interiors.
  • Clean trim, doors, frames, switch plates, fixtures, fans, and vents.
  • Vacuum and mop accessible floors, edges, and corners.
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Appliances & Empty Storage Areas

Included when cleared and accessible.

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Included Interiors

  • Inside oven and refrigerator.
  • Microwave interior and exterior.
  • Kitchen and bathroom cabinets and drawers.
  • Empty closets, pantry, built-ins, and shelving.
  • Other empty storage areas within the approved scope.

Conditions

  • Spaces containing belongings are cleaned only to the extent accessible.
  • EcoAmigos does not sort, relocate, pack, unpack, or organize belongings.
  • Food disposal and pantry organization are not included.
  • Severe grease, spoiled food, pests, or restoration conditions require review.
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Optional Exterior Areas

Available when selected in the approved scope.

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Exterior Windows

Standard accessible exterior glass and applicable frames or sills. Oversized, multi-story, or difficult-access windows require review.

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Garage

Sweep or vacuum accessible flooring, light dust and cobweb removal, and basic accessible surface wipe-down.

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Exterior Entry

Light sweeping, accessible cobweb removal, and basic cleanup of the primary entrance.

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Furnished Properties, Preparation & Exclusions

Access determines what can be safely completed.

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EcoAmigos does not move heavy furniture, appliances, boxes, or fragile items. Inaccessible areas are excluded without reducing the approved service price.

Client Preparation

  • Remove personal belongings, excessive clutter, abandoned items, and large trash volumes.
  • Empty storage spaces and substantially clear the refrigerator.
  • Provide active water and electricity, access codes, keys, and safe access.
  • Identify fragile, damaged, or unstable items and secure pets.
  • Confirm optional windows, garage, and exterior entry scope.

Not Included

  • Dishes, laundry, organizing, packing, or unpacking.
  • Heavy lifting, furniture moving, junk, or abandoned-item removal.
  • Full wall washing, severe smoke, nicotine, grease, or restoration work.
  • Construction debris, paint, caulk, grout, adhesive, pressure washing, or landscaping.
  • Biohazards, mold, pests, rodents, repairs, or maintenance work.
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Active Utilities Required

Active water and electricity are required. If either utility is unavailable, the service cannot be performed or completed and may need to be rescheduled.

construction New Builds & Renovations

Post-Construction Cleaning

Phase-specific removal of construction dust, light residue, and installation-related buildup after new construction, remodeling, or renovation.

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Two Cleaning Phases

Rough Clean prepares the property for continued work. Final Clean prepares a substantially completed project for occupancy, presentation, or handoff.

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Projects Over 5,000 Sq. Ft.

Require a custom estimate and scope review. Large or complex projects may require a walkthrough.

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Rough Clean

Initial dust and light surface-residue removal before continued work, inspections, or the next cleaning phase.

Not move-in ready

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Final Clean

Detailed cleaning after construction is substantially complete, preparing the property for occupancy, photography, presentation, or turnover.

Presentation-ready scope

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Rough Clean Scope

Initial cleanup—not final detailing.

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  • Collect small, loose, non-hazardous surface debris removable with standard equipment.
  • Remove loose construction dust from accessible horizontal surfaces.
  • Wipe accessible counters, shelving, installed surfaces, doors, trim, and baseboards.
  • Initial cleaning of kitchen, bathroom, cabinet, and fixture exteriors.
  • Vacuum floors and damp mop applicable hard surfaces when site conditions allow.
  • Prepare the property for continued work or the next cleaning phase.

Fine dust may resettle and new residue may be created if trades continue working. Re-cleaning caused by subsequent construction is a separate visit.

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Final Clean Scope

Detailed preparation for occupancy or presentation.

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  • Detailed construction-dust removal from accessible horizontal and vertical surfaces.
  • Clean doors, frames, trim, baseboards, fixtures, vents, registers, switch plates, and hardware.
  • Clean counters, backsplash, kitchens, bathrooms, mirrors, and accessible interior glass.
  • Clean empty cabinet, drawer, closet, pantry, and built-in shelving interiors.
  • Clean accessible interior window glass, frames, sills, and standard tracks.
  • Vacuum carpets and floors; detail edges and corners; mop applicable hard surfaces.
  • Final presentation reset of accessible areas.

Appliance interiors may be included when newly installed, empty, and containing only standard construction dust or installation residue. Previously occupied or heavily soiled appliances fall outside standard Post-Construction scope.

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Windows, Stickers & Protective Film

Standard residue only; specialty removal requires review.

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Standard Window Scope

  • Accessible interior glass, frames, sills, and tracks during Final Clean.
  • Exterior glass when selected and safely accessible.
  • Standard dust and light installation residue.
  • One standard window assembly counted as one window unit.

Requires Additional Review

  • Excessive paint overspray, hardened caulk, cement, mortar, or heavy adhesive.
  • Oversized, elevated, multi-story, coated, tinted, or difficult-access glass.
  • Aged or sun-baked protective film and extensive label removal.
  • Lift, scaffold, roof, or rope access.

EcoAmigos will not use methods that may damage glass, tint, coatings, frames, fixtures, or surrounding finishes.

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Garage & Exterior Entry Additions

Available when included in the approved scope.

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Garage

Sweep or vacuum accessible flooring, remove ordinary loose dust and cobwebs, and lightly wipe accessible installed surfaces. The garage must be substantially empty and free of active construction materials.

Exterior Entry

Sweep accessible entry surfaces, remove ordinary loose dust and cobwebs, and lightly clean the main entry door and surrounding accessible area.

Pressure washing, stain treatment, heavy debris, construction-material disposal, and paint, cement, adhesive, or chemical removal are excluded.

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Site Preparation & Project Exclusions

The site must be ready and safe for the selected phase.

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Site Preparation

  • Selected construction phase substantially complete.
  • Tools, equipment, unused materials, and large debris removed.
  • No active sanding, cutting, spraying, or demolition in cleaning areas.
  • Paint, grout, caulk, and finishes sufficiently cured.
  • Requested interiors empty, installed, and accessible.
  • Active water, electricity, safe flooring, and timely access.

Not Included

  • Debris hauling, dumpsters, lumber, drywall, tile, concrete, or heavy materials.
  • Demolition cleanup, active construction support, or contractor-equipment operation.
  • Pressure washing, floor refinishing, restoration, or full wall washing.
  • Excessive paint, caulk, grout, mortar, cement, or adhesive removal.
  • Asbestos, lead, silica, chemicals, biohazards, mold, pests, or rodents.
  • Re-cleaning caused by continued construction after service.
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Active Utilities & Safe Conditions Required

Water and electricity are required. EcoAmigos will not work around exposed wiring, unsafe flooring, uncontrolled fumes, hazardous dust, active trades, or other unsafe site conditions.

policy Applies Across Services

General Service Conditions

These shared conditions help protect the property, the client, and the cleaning team while keeping the approved scope clear.

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Safe & Accessible Areas

Cleaning is limited to areas safely accessible using standard cleaning equipment and a household step ladder. High, unstable, obstructed, or unsafe areas are excluded unless reviewed and approved in advance.

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Heavy & Fragile Items

The team does not move heavy furniture, appliances, construction materials, or fragile items. Blocked areas are cleaned only to the extent they are safely and reasonably accessible.

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Walls, Doors & Surface Marks

Light spot cleaning of minor removable marks is included when applicable. Full wall washing, severe smoke or nicotine residue, heavy grease, permanent staining, damaged paint, and restoration work require separate review.

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Normal Trash Only

Normal household trash bins are emptied and liners replaced when available. Junk, abandoned belongings, large trash volumes, construction debris, pet waste, biological waste, and hazardous materials are excluded.

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Access, Pets & Property Readiness

Clients are responsible for safe, timely property access, securing pets when necessary, identifying fragile or unstable items, and ensuring the property is prepared for the approved scope.

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Standard Condition Assumption

Preliminary estimates assume accurate information, standard condition, reasonable accessibility, and a prepared property. Pricing may be adjusted for heavier-than-standard conditions or additional work outside the selected scope.

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Quality Concerns

Any service concern should be reported within 24 hours of service completion. EcoAmigos will review the concern and determine an appropriate resolution when the reported item falls within the approved scope.

A report does not automatically guarantee a refund or re-cleaning. The condition, approved scope, access, timing, documentation, and surrounding circumstances will be considered in good faith.

Ready for the Next Step?

Request the Service That Fits Your Property

Use our estimator for preliminary residential pricing, or contact EcoAmigos when your property requires a custom review.

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